Refund

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  feen4music · Member · Apr 4, 2023 at 8:53 pm

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  I got an email about paying my domain and it will be expired in 30 days, however you charged my paypay literally 13 hours after. I assumed you would contact us prior to money being taken out? I would like a refund please.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Apr 5, 2023 at 4:19 am

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  Hi there!

  I don’t see any subscriptions on this WordPress.com account. That means the charge occurred on a different account. Could you please enter the charge details on https://wpchrg.wordpress.com/ and use the contact form to send us a message? Our team will get back to you via email to help you further.

  You can also submit the account recovery form for help with logging into the correct WordPress.com account where the charge occurred. We aren’t able to help with account recovery in the forum.

  You can learn more about our account recovery process here:

  

  Account Recovery

  in WordPress.com Support

  4 min read

  At some point, you may run into a situation in which you’ve lost access to your account. We want to ensure that you take the necessary steps to avoid getting locked out and set up your WordPress.com account to be recoverable. Password Reset ProcessSMS Recovery with Two-Step AuthenticationAccount Recovery FormRecovery Email and SMS NumberIf Ownership Cannot be Established Password Reset Proce

  Regards