refund

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  noradnorad2 · Member · Apr 11, 2023 at 9:00 am

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  clicked the unsubscribe button, but I am wondering if the refund is being processed properly.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  machellie · Staff · Apr 11, 2023 at 4:53 pm

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  Hi there, @noradnorad2!

  Thanks for reaching out.

  Your subscriptions were outside of our refund policy so a refund was not actually issued. You can find more information about our refund policy here:

  https://wordpress.com/support/manage-purchases/#refund-policy

  I have made a one-time exception here and have issued the partial refund in the amount of $83.00. This partial refund is for your plan only. An exception can’t be made for your domain.

  It can take 7-10 business days for the refund to process depending on your bank; however, you can see a receipt in your billing history within a few minutes here: https://wordpress.com/me/purchases/billing

  Please note that for credit card refunds, it could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach.