Refund

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  azonprofit12 · Member · Apr 18, 2023 at 10:03 pm

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  Hi, I don’t get my refund until now for this Jetpack VaultPress Backup (10GB)

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  machellie · Staff · Apr 19, 2023 at 2:01 pm

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  Hi there, @azonprofit12!

  I am seeing a refund was issued and processed for the subscription you asked about.

  Refunds usually take 5-10 business days to appear on your statement, but some banks outside of the United States may require more time to process the refund. In some cases, you will not see a separate refund listed on your statement, but the original charge will be removed instead.

  You should contact your bank to see when they plan to apply this refund to your account.

  Let me know if you have any questions!