Refund.

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  swofiyah · Member · Apr 25, 2023 at 12:17 am

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  Hi, I purchased woocommerce plan for $583.20 on my lazygalswofiyah.com site, but one of your people had me downgraded to business plan. I got the refund of $240 in my account. I have recently cancelled all my account because i was causing me too much confusion, but I did not get a refund of 342.20 on the business downgrade I got from your peoples.
  It is not yet 30 days, how do I go about getting my refund?

  The blog I need help with is: (visible only to moderators and staff)

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  swofiyah · Member · Apr 25, 2023 at 12:23 am

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  Hi, I purchased a Woocommerce plan for $583.20 on my lazygalswofiyah.com site, but one of your people had me downgraded to business plan. I got the refund of $240 in my account. I have recently cancelled all my accounts because they were causing me too much confusion, but I did not get a refund of $342.20 on the business downgrade I had gotten from your peoples.
  It is not yet 30 days, how do I go about getting my refund?

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  fstat · Staff · Apr 25, 2023 at 7:36 am

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  Hi there,

  I’ve successfully issued the refund for that plan. You can find the refund receipt on your Billing History page at https://wordpress.com/me/purchases/billing

  Please allow 10 business days for the refund to be reflected on your original payment method.

  If you have any further questions or need assistance with anything else, please let me know. I’m happy to help.