Refund

  • Unknown's avatar
    theslimehustlershop · Member ·

    Hello so I just requested for a refund but Im not sure if WordPress.com refunded me! If their is anyway you guys could check that would be amazing. I just want to make sure and get my full amount back! Please message me back asap!

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    It seems that due to an issue on our end your refund was not process automatically. Thanks for reaching out!

    I have manually issued a refund for your original purchase amount and you can see a receipt confirming this refund here:  https://wordpress.com/me/billing

    You can expect to see the funds in your account, but it can take a billing cycle or two depending on your institution. I can confirm the refund was processed on our end, but you may also wish to contact your credit card company to confirm.

    More info: https://wordpress.com/support/refunds/#when-do-i-get-my-refund

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