Refund

  • Unknown's avatar
    pinkhippobabyshopkidswear · Member ·

    Can I please get refunded for my domain purchase?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    Domains can be refunded if they are canceled within 96 hours (4 days) from the time of registration. Unfortunately, as it’s been more than 4 days since your domain was registered, we are unable to issue a refund at this point.

    However, I have a suggestion for you. Since you’ve already paid for your domain, I can restore it for you and use it until it expires next year. This way, you can still make the most of your investment in the domain.

    Let me know if you have any other questions, and I’ll be happy to help.

  • Unknown's avatar
    helper-pinksnail · Member ·

    Howdy!

    Domains are included with the subscription purchase of Woo Express: Essential. So since you canceled, you received a full refund. There were no additional costs for the domain to be refunded. You will be able to see all of the activity here:
    https://wordpress.com/me/purchases/billing
     
    Please let us know if you have any other questions!

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