Refund

• 

  bbtician · Member · May 15, 2023 at 8:22 am

  • Copy link
  • Add topic to favorites

  Hello! I’ve cancelled my subscription and I want a refund, I’ve cintacted you for with the same problem before.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  synora10 · Staff · May 15, 2023 at 1:16 pm

  • Copy link

  Hi there!

  Thanks for reaching out to us. A reply to your email was sent on May 8th from our team but we can assist you here.

  We’ve processed the refund as requested. Please allow 5-10 business days to receive the refund. The refund receipts can be seen in your billing history settings. Any lingering active subscriptions can be canceled from the purchases page at https://wordpress.com/me/purchases.

  If you don’t mind sharing why you canceled your subscription? Was there a feature/setting that was a challenge to navigate through? The feedback is very valuable to us.