Refund

  • Unknown's avatar
    m2nns · Member ·

    I have not dealt with WooComm for years and you charged me $86.11 the phone number on the original bank charge was (redacted) and I have never been able to get an answer from them. Now, today, it says a recurring charge – I don’t have anything with you. I had to create an account to get this far and I am so frustrated and angry. At 80 and living on a very fixed income, this is part of my food budget. You make it impossible to find anyone to talk to. (redacted). I have not made soaps in almost 20 years since I started having strokes and don’t even remember soapsbymarilynn. I can find no record of anything.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    m2nns · Member ·

    Please remove my name and phone number – I thought this was going to be an email to your support department, not to an open forum. I am so disappointed with your whole system right now.

  • staff-zinnia · Staff ·

    I’ve removed the requested information. Looking at the account I can see that you’ve also been able to write to us via email. That’s the best place to get this sorted out. We will be back in touch via email as soon as possible and appreciate you reaching out so we have the opportunity to solve this.

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