refund

  • Unknown's avatar
    marianna9428 · Member ·

    Hi I upgraded to the business plan however I had just paid for the premium plan 10 minutes prior to that. Could you send me a refund for my premium plan since I have business now.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • maciejpilarski · Staff ·

    Hi there!

    Thank you for your message.

    I upgraded to the business plan however I had just paid for the premium plan 10 minutes prior to that. Could you send me a refund for my premium plan since I have business now.

    I have checked your account, and from what I see you have paid only for the upgrade to the Business subscription, not the full price of the Business subscription.
    The amount you have paid for the Premium subscription was used as pro-rated credit for the upgrade to the Business subscription.

    Could you kindly provide additional information about your website and its objective? I would be delighted to offer some recommendations or provide useful resources.

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