Refund

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  emmediaworks · Member · Jul 4, 2023 at 2:47 pm

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  I haven’t been able to get the refund generation for the domain name purchase I canceled on July 1 for 3 days.

  I canceled my automatically renewed domain name package on July 1, but the package fee of 400.02₺ was not credited to my bank account for 3 days.

  My good thoughts about WordPress really fade as the return process gets longer. If I don’t get my money back as soon as possible, I guess I won’t be using it again.

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jul 4, 2023 at 4:01 pm

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  A refund usually takes up to 10 business days. However most banks outside of the USA do need a lot more of time, up to 30 days – https://wordpress.com/support/manage-purchases/#refund-policy

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  fstat · Staff · Jul 5, 2023 at 8:20 am

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  Hi there,

  @staartmees is correct, refunds usually take up to 10 business days to process and reflect in your account statement. This timeframe can sometimes vary depending on your bank’s processing times.

  We know waiting can be a bit frustrating, and we appreciate your patience during this period. If, after 10 business days, you’re still not seeing the refund on your statement, please don’t hesitate to reach out to us again. We’re here to help ensure everything gets sorted out for you.