Refund

  • Unknown's avatar

    Hi, I acted too soon…I need to cancel my subscription for WordPress, is that possible? To get a refund? We aren’t quite ready for this. I’m so sorry!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    No need to worry or apologize. We understand that plans can change unexpectedly.

    I’ve checked your account, and I can confirm that your plan has been successfully canceled, and a full refund has been issued.

    Your satisfaction is important to us, and we would like to make sure that we’re offering the best possible service to all our users. If you’re open to sharing, could you let us know why you decided to cancel your plan? Your feedback is incredibly valuable and will help us to improve our offerings.

    Please don’t hesitate to reach out if you have any further questions or concerns.

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