Refund

  • Unknown's avatar

    Hello,
    The refund of C$447.48 was posted at my credit card, but then disappeared. What is happening with the refund now?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    It looks like a refund was issued successfully from our end. The charge disappearing from your statement likely means it was processed as a reversal, so the original payment is removed from the statement as there was a full refund. You can contact your bank/credit card company to find out more about the status of the refund.

    Thanks!

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