Refund

  • Unknown's avatar
    artvisioneg · Member ·

    hello
    i was refund my WordPress.com Personal plan
    i need know when the money will refunded
    i dont need any discount code
    Can you give me a specific time?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    We can’t give a specific time but a refund usually takes 7 to 10 days. However most banks and credit card compagnies outside the USA usually need a lot more of time.

  • fstat · Staff ·

    Hi there,

    @staartmees right; refunds usually take about 10 business days to appear in your account, but it depends on the processing times at your bank. Please follow up with your bank directly on this. You can provide them the transaction ID that appears in the refund receipt as a reference. You can find your receipt on your Billing History page.

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