Refund

  • Unknown's avatar
    courtech205 · Member ·

    Hello, on July 26, 2023, I requested a refund for a Premium upgrade purchase on my WordPress.com account. I canceled the upgrade on the same but I haven’t received the refund although i have been waiting for 2 weeks now.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I checked your account and found that you canceled the domain and the WordPress.com Premium plan on August 12, 2023, not on the same day you purchased. By that date, the subscriptions were out of the refund period; that’s why no refunds were issued.

    We can restore the domain and the WordPress.com Premium plan for you if you’d like to continue. We’d love to have you host your site with us. Would you like to tell us a bit about the site you’re building? What’s the site for, and what features do you need on your site?

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