Refund

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  raphmartin · Member · Aug 27, 2013 at 9:18 pm

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  Dear WordPress,
  You have a wonderful system set up, but for the life of me I can’t find my way around. Therefore I am requesting cancellation of usage of the WordPress blog which I purchased within the past 48 hours. I am applying for the $99.00 refund. Thank you. Raphael Martin, [removed personal information]
  I couldn’t find the proper form through which to request this cancellation but I’m sure this will be clear enough. Is there anything you need from me at this point?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 27, 2013 at 9:20 pm

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  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund from your dashboard.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

  Note: It takes from 1 – 2 weeks for the refund to be received.

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  kathrynwp · Staff · Aug 27, 2013 at 9:56 pm

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  Hi Rafael, it looks like your purchase didn’t actually go through, so you don’t need to be issued a refund.

  We also have a beginner’s guide to WordPress.com if you’d ever like to give it another shot. :-)
  http://learn.wordpress.com/

  If you need help with anything else, just let me know!