Refund

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  chimpconnect · Member · Sep 20, 2023 at 5:20 pm

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  Hi there, I want to switch over to the business plan month to month but I paid upfront for a basic plan.

  Please could you help me by refunding me and then I purchase the plan or you put me onto the business plan and accredit me the remainder of the money. Thanks

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Sep 21, 2023 at 6:57 am

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  Hi there!

  I see that you already upgraded to the monthly WordPress.com Business plan from your previous yearly Personal plan. Our system automatically calculates how much you paid and adds upgrade credits so that you can upgrade by paying the difference. So the previous payment was already taken into account when you upgraded. :)

  I’d also like to take this opportunity to learn more about the site you’re creating with us. Would you mind telling us more about your new site? What’s the site for, and what features do you need on the site? Based on your site requirements, we’ll be happy to share specific guides and suggestions and help you accordingly.

  On a separate note, I noticed you don’t have an email configured for your domain https://wordpress.com/forums/topic/visibility-47/?view=all. Would you be interested in adding an email address that matches your domain? Feel free to check out our Professional Email service, which is free for the first three months.

  Feel free to let us know if you have more questions.