refund

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  sarniaeventsreporting · Member · Oct 9, 2023 at 3:44 pm

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  I submitted a refund for a domain within the 4 day window and it appears I was charged again instead of getting a refund. Is this normal. I know there is a waiting period for the refund.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Oct 11, 2023 at 1:34 pm

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  Hi there,

  I checked your account and can see that you haven’t been charged again. In fact, a full refund has been issued for your domain purchase. You can verify this by checking your Billing History page.

  Please note that refunds typically take up to 10 business days to appear on your account. If you’re with a non-US bank, it might take slightly longer.

  If you have any other questions or concerns, please don’t hesitate to let me know. We’re here to help.