Refund

  • Unknown's avatar
    hunterneil · Member ·

    I cancelled my plan and even removed my card and got my money back but now you guys charged me 96 dollars again

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I’m sorry for the confusion this may have caused you. I’ve looked into your account, and I can confirm that you did cancel your plan on October 6th and have already received a full refund.

    To verify this for yourself, you can visit your Billing History page on your WordPress.com dashboard. There, you should see the refund receipt.

    If you have any further questions or concerns, please don’t hesitate to reach out. We’re here to help.

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