refund

• 

  layanavaro · Member · Oct 19, 2023 at 8:36 am

  • Copy link
  • Add topic to favorites

  downgrade

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Oct 19, 2023 at 8:47 am

  • Copy link

  Hi there,

  I’ve taken a look at your account, and I see that your plan was renewed back in March. As per our refund policy, you are no longer eligible for a refund.

  However, you can certainly continue using the features and benefits of your current plan until next March. If you decide at that time that a lower-tier plan would be a better fit for your needs, you can easily downgrade. Here’s a step-by-step guide on how to do that: https://wordpress.com/support/manage-purchases/downgrade-your-plan/

  If you have any other questions or need further assistance, please don’t hesitate to ask. We’re here to help.