refund

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  eztestprep · Member · Nov 12, 2023 at 4:40 pm

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  Hi, I thought I would have server-access on my site to be able to add a apple-app-site-association file, but it appears I cannot do this. I would like a refund on my account. Thank you.

  I’m not upgrading to business to acces the file transfer, that’s stupid.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-dragon · Staff · Nov 16, 2023 at 9:43 am

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  Hey there,

  You can certainly access your server directly via SSH or SFTP on supported plans, such as the Business plan:

  

  Use SFTP on WordPress.com

  in WordPress.com Support

  7 min read

  Secure File Transfer Protocol is a secure FTP method to transfer files to and from your site. This guide will show you how to use SFTP on WordPress.com. This feature is available on sites with the WordPress.com Business or Commerce plan. If your site has one of our legacy plans, it is available on the Pro plan. Precautions SFTP is an advanced function for those experienced in editing

  If you still wish to cancel and refund your purchase, you can certainly do so by visiting Upgrades > Purchases > [your purchase] and then selecting Cancel. You will receive a full refund if the purchase is within the refund window.

  

  Refund a Purchase

  in WordPress.com Support

  3 min read

  WordPress.com is happy to issue refunds for purchases within our refund timeframes. You can cancel most purchases directly from Upgrades → Purchases in your WordPress.com dashboard. How to Get a Refund To refund a purchase: Click on your Profile icon at the top of your WordPress.com dashboard: On the left side, select the Purchases menu option: Select the purchase you

  Hope this helps!