Refund

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  mirousek · Member · Nov 21, 2023 at 10:03 pm

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  Could you please assist me with domain purchase refund?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  mirousek · Member · Nov 21, 2023 at 10:07 pm

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  Hello, I wanted to refund my purchase domain. It was payed last saturday. I went to cancel it on saturday but i didn´t want to choose the option (reason why) ‘moving it elsewhere’ because I haven´t moved it yet. After i moved it completely the button to cancel/refund was gone. I am trying to contact support since sunday but it looks like there is no support than this? Thanks.

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  fstat · Staff · Nov 22, 2023 at 10:04 am

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  Hi there,

  I’m happy to let you know that we’ve processed a refund for your domain renewal.

  Also, I’ve checked and can confirm that your domain has been successfully transferred to a different provider. It looks like everything is set up correctly on that end.

  If you have any more questions or need further assistance, please don’t hesitate to contact us again. We’re here to help.