refund

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  lgpf5ed1a12bfcd · Member · Nov 28, 2023 at 8:36 pm

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  I requested a refund almost a month ago and haven’t had any correspondence please reply

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  dragstor · Member · Nov 29, 2023 at 6:52 am

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  Hi there! 👋🏼

  I requested a refund almost a month ago and haven’t had any correspondence please reply

  I checked your support history (Forums, Email, Live Chat), but I didn’t find any such requests made from your account until this one.

  Just so you know, if you cancel your subscription plan within the refund window, the refund will be issued automatically by the system.

  💡 Refund periods are (as of November 2023):

  • 14 days for annual subscription plans
  • 7 days for monthly subscription plans
  • 4 days for the domain registrations

  Here’s our refund policy:

  

  Refund a Purchase

  in WordPress.com Support

  3 min read

  WordPress.com is happy to issue refunds for purchases within our refund timeframes. You can cancel most purchases directly from Upgrades → Purchases in your WordPress.com dashboard. How to Get a Refund To refund a purchase: Click on your Profile icon at the top of your WordPress.com dashboard: On the left side, select the Purchases menu option: Select the purchase you

  If you wanted to get a refund outside the refund period, this is why you couldn’t get a refund when you canceled your plan.

  💡 In your case, you purchased the annual Business plan on 2023-10-15, stopped the auto-renewal on 2023-11-05, and canceled it on 2023-11-20.

  At the moment of cancelation, your Business plan purchase was 22 days after the refund was possible.

  I hope this helps! 😊