Refund

  • Unknown's avatar
    theurbanblooms · Member ·

    Hello, I have cancelled my plan with wordpress almost immediately after i purchased it as it was an error. Please let me know how the full amount can be refunded to my original payment method. Thankyou, Urma

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    I can see that you initiated the cancellation before your bank transferred funds to us. In such cases, a refund wouldn’t have been processed; instead, your bank would typically remove the temporary charge from your account. To get more clarity on the status of the cancelled transaction, I recommend reaching out to your bank directly.

    I hope this information proves helpful! If you have any further questions or concerns, feel free to let me know.

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