Refund

  • Unknown's avatar
    abudy01 · Member ·

    Hi, i deleted my domain after payment within less than 12 hours and havent received my refund to date! However, i want to restore the domain and cancell the refund can you please help?

    Self-declared URL: muddysafari.wordpress.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    We processed the refund to you on 12/22 – we released the funds back to your bank, and they are no longer with us. I would contact your bank about this. Sometimes, they can see pending transactions you do not see on your end. Also, the refund could take longer, depending on your bank and the country in which you reside. Please reach out to them and let us know what you find out.

    In terms of repurchasing the domain, it is available for registration again.

    To purchase your domain, go to your Domains page by selecting My Sites → Manage → Domains and clicking the Add Domain button at the top right.

    For full instructions on registering a domain name, please visit:

    https://en.support.wordpress.com/register-domain/

    Hope this helps!

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