refund

• 

  authoraurorahardy · Member · Feb 21, 2024 at 10:40 pm

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  refund

  Self-declared URL: authoraurorahardy
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  staff-oikake · Staff · Feb 22, 2024 at 2:36 pm

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  Hi,

  I can not see any purchases made in the account you are contacting us from (authoraurorahardy)

  If you mean the site authoraurorahardy.com, it is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
  
  You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here: https://wordpress.com/support/com-vs-org/
  
  Your site is hosted with Namecheap. You need to contact them to get assistance with this site.
  
  Hope this helps!