Refund

  • Unknown's avatar
    nieceperofeta · Member ·

    Hello, I would like a refund for $21 and $35 that was charged to this account. It charged me these because my subscription was ‘renewed’ but I did not want it to be renewed at all and I would want my money back. I do not use WordPress at all anymore I only used it in 2022 for school. I no longer use this website at all and did not want anything to be renewed at all.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I’ve looked into your account and wanted to clarify that you were only charged $4.84 for the registration of the domain nieces.blog. This charge has been fully refunded to you following the cancellation of that domain. You can verify this by checking your Billing History page at https://wordpress.com/me/purchases/billing

    I understand there’s been some confusion regarding charges of $21 and $35. However, after a thorough review of your account, I found no other charges associated with it. To ensure these charges are or are not linked to WordPress.com, I recommend using our tool at https://wpchrg.wordpress.com/. This tool can help you identify if the charges in question are indeed from WordPress.com.

    If you have any more questions or need further assistance, please feel free to reach out. We’re here to help.

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