Refund

  • Unknown's avatar
    groceryeasy23 · Member ·

    I have cancelled my subscription and expecting a refund as I did not do the payment

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-dragon · Staff ·

    Hey @groceryeasy23,

    I am not seeing a canceled purchase associated with your site. Please see our help guide here for information on refunding a purchase:

    WP
    Refund a Purchase
    in WordPress.com Support
    3 min read
    WordPress.com is happy to issue refunds for purchases within our refund timeframes. You can cancel most purchases directly from Upgrades → Purchases in your WordPress.com dashboard. How to Get a Refund To refund a purchase: Click on your profile at https://wordpress.com/me. On the left side, select the Purchases menu option: Select the purchase you wish to cancel and refund

    Hope this helps!

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