Refund

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  emreyener93 · Member · Mar 12, 2024 at 2:52 pm

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  Refund did not exist on my account

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  aisajib · Member · Mar 12, 2024 at 4:40 pm

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  Hi there!

  I see that a full refund was issued when you canceled the auto-renewal of your domain and the WordPress.com plan. You can see the refund receipt at https://wordpress.com/me/billing

  Please note that your bank/card issuer may take 7-10 business days to process refunds on their end.

  Feel free to let us know if you have more questions.

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  emreyener93 · Member · Mar 24, 2024 at 7:42 am

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  12 days passed but I still did not refunded.’Domain Registration<small>(refund)</small>
  Refund txn: [redacted]

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  staff-dragon · Staff · Mar 25, 2024 at 3:21 pm

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  Hey @emreyener93,

  The refund was successfully processed on our end. Please reach out to the financial provider for the payment method used for more information on when the refund will be available.

  Hope this helps!

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  emreyener93 · Member · Mar 28, 2024 at 1:20 pm

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  yep there was 2 script one of them refunded immediately but WordPress.com Starter<small>(refund)</small> is not reach to my bank account it has nothing about with provider, ‘Domain Registration<small>(refund)</small>
  [redacted] this is not provided to me. Please send me script of your transaction

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  fstat · Staff · Mar 30, 2024 at 9:19 am

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  Hi there,

  We processed your refund on the very same day you made your purchase. Due to this, your credit card provider might have treated it as a reversal, which means that the original charges may have been simply removed.

  I recommend reaching out to your bank or credit card company to verify if this is the case for that charge.

  If you need any further assistance, please don’t hesitate to ask. We’re always here to help.