Refund

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  mineshp88 · Member · Mar 31, 2024 at 3:22 pm

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  Hello

  I cancelled my wordpress subscription within the canecellation period and deleted my previous wordpress account.

  I haven’t received a cancellation email or the refund.

  Please help.

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  aisajib · Member · Apr 1, 2024 at 9:34 am

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  Hi there!

  Can you share the site address/email address/domain name (if any) that you registered/created using the other account? Once I have that information, I can look it up on our system to see the status of the refund.

  Thanks!

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  mineshp88 · Member · Apr 9, 2024 at 6:30 pm

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  Hi

  I can’t share this publicly – do you have an email address?

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  aisajib · Member · Apr 9, 2024 at 7:49 pm

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  Hi there!

  For help with a billing request, you can send an email to billingsupport@wordpress.com.

  Thanks!