Refund

  • Unknown's avatar
    liuhaoranintl · Member ·

    I canceled renewal but still was charged on my credit card. Can I get a refund?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I don’t see any recent renewal on your @liuhaoranintl account. The last payment occurred in May 2023.

    If you were charged on a different account, could you log into that account and reply from there? If you’re not sure where the charge came from, please submit the form here: https://wpchrg.wordpress.com. It’ll show you what the charge was for and allow you to send those details to our billing team to investigate.

    Feel free to let us know if you have more questions.

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