refund

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  sevenwjw · Member · Apr 5, 2024 at 11:39 pm

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  I’ve been billed twice on 5 Apr 2024 with a starter plan but I can’t manage the site ‘sync-journey.com’. And it shows no active upgrades on my purchases

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  sevenwjw · Member · Apr 6, 2024 at 12:15 am

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  This is unbelievable for a site like wordpress. There’s no staff in person you can talk to even if you are billed WITHOUT SERVICES

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  nigeljoy · Staff · Apr 6, 2024 at 2:43 am

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  Hi there!

  I see that you ran into some technical issues with your purchases. We are very sorry about the inconvenience this has caused.

  I see that you were able to contact us via live chat and the plan was sorted out. You can expect further updates about the domain via email.

  Regards,
  Nigel