refund

• 

  robineggproteus86339 · Member · Apr 15, 2024 at 7:22 pm

  • Copy link
  • Add topic to favorites

  I would like a refund of the $96 I was just charged.I cannot access my old email anymore – (email visible only to moderators and staff) – so I cannot access an activation key. Also I did not set this up for my authenticator app. It was charged to my Amex and I have the 877 number instead of the transaction ID, but there is no history on PayPal for this. I was just charged the $96 and I must have been charged last year as well. I haven’t used WP in more than 2 years. How do I get my money back?

  Self-declared URL: http://www.yourfloridalifestyle.net
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Apr 17, 2024 at 9:39 am

  • Copy link

  Hi there!

  I wasn’t able to locate any WordPress.com account using the information (email/domain) you shared with us above. If you were recently charged, please look for the transaction ID on your credit card statement. If you don’t see one, please try contacting your bank/credit card issuer.

  If you still can’t find it, please fill out the form on this page: https://wpchrg.wordpress.com/ – You’ll have the option to send us the details. Our billing team will look for the charge on our end using the provided details and get back to you via email.

  Thanks!