refund

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  mammawarriors · Member · Jun 12, 2024 at 9:08 pm

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  I have a brain injury, I am so confused. I came to wordpress today in hopes of finding a space to write a blog. Funds have been taken out of my account but I cannot find a way to access the this account, I several other old accounts predating my injury apparently but cannot find the one from today. I need help from a human. I cannot validate any email accounts opened prior to 2021. If someone could please help me figure out how to access itscalledgreif.com or to delete everything and start over.

  WP.com: Yes
  Jetpack: No
  Correct account: No

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Jun 13, 2024 at 2:19 am

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  Hi there!

  I can see that the site is on a different WordPress.com account, not on the @mammawarriors account you are logged into right now. We will be happy to assist you with logging into the correct account. Kindly follow these steps:

  1. Locate the transaction ID for the latest payment to WordPress.com. Here’s how to find it on your credit card statement.
  2. Once you’ve found the transaction ID, please send it to us using this account recovery form. Please do not post the transaction ID in reply to this forum post.

  Soon after you’ve sent us the transaction ID using the account recovery form, we’ll help you via email to log into the correct WordPress.com account and manage your site itscalledgrief.com.

  Thanks!