Refund

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  rosseia · Member · Jul 12, 2024 at 9:07 pm

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  I have been charged [redacted for security purposes]. I once had a wordpress subscription but both the sites I created are no longer active and the email addresses no longer exist. I therefore cannot access any of the support services as I cannot reset my password as the email address I used is no longer active and login is blocked by wordpress. I would like to request a refund as I no longer use wordpress and I did not anticipate further charges having ceased use for about 2 years. However, I cannot make a refund request or cancel future charges as I no longer have the verification details required.

  Can somebody please help.

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  staartmees · Member · Jul 13, 2024 at 6:18 am

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  To find out what those charges are about, go to https://wpchrg.wordpress.com/. From that same page you can contact the Billing Team to initiate a possible refund.