refund

  • Unknown's avatar
    info19c706c17fc · Member ·

    I purchased a plan but am unhappy with the interface so have requested a refund within the first 14hours.

    It is not allowing me to receive a full refund so I’ve paid £20.18 VAT for a site that was never published and I’m unable to resolve. The website states that you receive a full refund, I’m not VAT registered so expect this to also be return as part of me cancelling. Is there a direct email contact for support that can help to resolve this?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-arihere · Staff ·

    Hey there!

    Our team has reached out to you by with more information about your recent purchase and cancellation. We will be able to provide more detailed assistance there. Thanks for reaching out!

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