refund

  • Unknown's avatar
    besanabudayahfdf3c5cb63 · Member ·

    I applied for a refund for two subscriptions in 25June, still did not get anything!!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    After processing, refunds usually take about seven to ten business days to appear on your bank or credit card statement.

    International refunds may take longer to reach you. Your bank can tell you when to expect the refund and how it will be listed on your statement.

    https://wordpress.com/support/refunds/#when-do-i-get-my-refund

  • marutim · Staff ·

    Hello @besanabudayahfdf3c5cb63

    Thank you for contacting WordPress.com! I am happy to help you with your questions.

    I have checked your account and can confirm that both the refunds ( on 25th June) were processed as reversals. Usually, this means the refund was issued before the original charge was settled with the bank, so the original charge will simply disappear from your bank statement without a refund being issued.

    You can check your bank account or contact your bank to verify the same

    I hope this helps. Let me know if you have any further questions that I can help you with 😊

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