Refund

• 

  lawncarekc · Member · Dec 18, 2025 at 8:21 pm

  • Copy link
  • Add topic to favorites

  I canceled my membership a month ago, and received an email that I would be refunded. I still have not received my refund and I am trying to speak to someone about that. They won’t let me speak to a live person unless I have a paid membership, which I obviously don’t anymore because I canceled and I’m getting a refund. How in the world am I supposed to resolve this if they won’t let me speak to an actual person????

  The blog I need help with is: (visible only to logged in users)

• 

  staff-shaun · Staff · Dec 22, 2025 at 6:44 am

  • Copy link

  Hello there.
  
  I can see that your products were refunded 19 days ago, but it was most likely handled by your bank as a reversal. That means the original payment would have been nulled rather than the money ever being transferred.
  
  It’s worth checking with your bank, as I can see we’ve issued the refund.