REFUND

  • Unknown's avatar
    keokah · Member ·

    Received this message when I requested a refund. Not sure what it means, but I’ve only had the upgrades a day or two.
    “Upgrade not cancelled and refunded. There was a problem refunding your payment. Please contact support.”
    Does it have to do with me getting a new debit card and needing update my card information. If so, I’ve done that.
    How do I get a refund for the premium upgrade?

    The blog I need help with is: (visible only to logged in users)

  • eurello · Staff ·

    Hi Keokah – No worries, I’ve canceled and refunded it for you. You should see that refund on your statement in about a week.

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