Refund

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  havenholidayspr · Member · Feb 6, 2014 at 9:09 am

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  Help –
  I’ve had an upgrade automatically taken from my card that I thought I had cancelled.
  I’ve now re set this again to manual but I now need to get a refund.
  Please can you help me ?
  Many thanks
  Naomi

  The blog I need help with is: (visible only to logged in users)

• 

  havenholidayspr · Member · Feb 6, 2014 at 9:10 am

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  Help –
  I’ve had an upgrade automatically taken from my card that I thought I had cancelled.
  I’ve now re set this again to manual but I now need to get a refund.
  Please can you help me ?
  Many thanks
  Naomi

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  havenholidayspr · Member · Feb 6, 2014 at 9:11 am

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  Help
  I’ve had an upgrade automatically taken from my card that I thought I had cancelled.
  I’ve now re set this again to manual but I now need to get a refund.
  Please can you help me ?
  Many thanks
  Naomi

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  gracejiyoung · Member · Feb 6, 2014 at 1:58 pm

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  Hi Naomi,

  I see that there was an upgrade for No Ads that was recently auto-renewed. Would you like to cancel and refund that?

  Please reply to confirm and I can take care of it for you.

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  havenholidayspr · Member · Feb 6, 2014 at 2:19 pm

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  Yes please Grace that woudl be brilliant.
  Thank you

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  gracejiyoung · Member · Feb 6, 2014 at 2:30 pm

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  Hi Naomi,

  I have refunded you $30 for the No Ads upgrade and removed it from your account :). Please note that it may take up to a week for the refund to show up in your bank account.

  Cheers!

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  havenholidayspr · Member · Feb 6, 2014 at 3:52 pm

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  Thank you so much that’s amzing customer service :)

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  gracejiyoung · Member · Feb 6, 2014 at 7:15 pm

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  You’re very welcome :)

  Feel free to reach out if you have any questions!