Refund

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  jsalazar846 · Member · Nov 12, 2021 at 3:52 pm

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  Hello, I spoke with a representative last week about canceling my website and receiving a refund for my renewal of $66. Can you please tell me when I can expect it?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Nov 12, 2021 at 3:56 pm

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  A refund usually takes about 10 business days. However most banks outside the USA do need a lot more of time.

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  kokkieh · Staff · Nov 15, 2021 at 4:39 am

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  Hi there,

  We processed your refund on 3 November. You can see the receipt with a transaction ID from our payment processor here:

  https://wordpress.com/me/purchases/billing/

  Please follow up with your bank and provide them with that transaction ID so they can check for the refund on their system. If they need a ARN number, let us know and we can send you that via email.