refund

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  goatsuckerhill · Member · Mar 29, 2014 at 1:24 am

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  I want a refund for this $26 fee. I do not want this product, please cancel this subscription.

  The blog I need help with is: (visible only to logged in users)

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  goatsuckerhill · Member · Mar 29, 2014 at 1:26 am

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  I want a refund for this $26 fee. I do not want this product, please cancel this subscription

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  richardmuscat · Member · Mar 31, 2014 at 10:15 am

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  Hi, I think you are referring to the domain registration & mapping that was purchased on the 23rd of Jan this year. Our refund policy only allows for a refund to take place after the first few days of the domain purchase so because this purchase happened over 2 months ago I can’t refund it at this stage :-(

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  goatsuckerhill · Member · Mar 31, 2014 at 5:33 pm

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  I was not aware that you would automatically charge me. You should have notified me that you were going to charge me for renewal. I have not used this produce for at least 6-9 months so I was not expecting this charge. Had you been up front and asked me to renew, I would have declined.
  Please document that you will not charge me for renewal again, since I am not using your product. I have already disabled the auto renew.
  thanks Warren

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  richardmuscat · Member · Mar 31, 2014 at 8:13 pm

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  Hi again,

  Sorry about that. I can confirm that the automatic renewal is now off so you won’t be billed again.