Refund

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  marah1993 · Member · Jun 21, 2014 at 5:50 pm

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  It won’t let me get a refund for my template. I have tried several times and it is still not working. I even changed my template and it still won’t let me get a refund and I know I am within the 30 days period.

  The blog I need help with is: (visible only to logged in users)

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  amightywp · Member · Jun 22, 2014 at 8:19 am

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  Hi there,

  Thanks for reaching out on this. I’m having some problems removing that premium theme off of your account myself! I have reached out to our Store team, who generally handles these things, and they should get this sorted out quickly. I’ll let you know as soon as I have any additional information!

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  amightywp · Member · Jun 23, 2014 at 8:25 am

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  Hey there,

  I just took a second look at your account and realized that there doesn’t appear to be a premium theme attached to this account, but instead a WordPress.com Premium bundle. Is that what you’re looking to cancel and refund?

  If you have a premium theme in a different account, please let me know and we can try to sort that out as well.