Refund a charge

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  coyotemidwife · Member · Feb 25, 2019 at 11:09 pm

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  Help! I hae a $66 charge on my bank account and I need it refunded. How do I do this?

  I cannot log into my blog and need a way to call/email someone to refund this.

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  nelsonortiz17 · Member · Feb 26, 2019 at 12:47 am

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  Hello,

  I will have one of our happiness engineers connect to this thread to further assist you with your refund request. Stand by

  Warmest Greetings,

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  staff-doublebassd · Staff · Feb 26, 2019 at 1:34 am

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!