REFUND – Additional Variation Images

• 

  muaprostore2021 · Member · Nov 22, 2021 at 11:03 am

  • Copy link
  • Add topic to favorites

  Dear support i purchase today your plugin Additional Variation Images, under the email (email visible only to moderators and staff) for the website muaprostore.com but as i can see i purchase the wrong plugin, some company that i have their free version have the same name with your plugin that lead me to purchase your plugin by mistake, please refund my money back so i can go and purchase the correct plugin from this site https://getwooplugins.com/plugins/woocommerce-variation-gallery/

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  amirudra789 · Member · Nov 22, 2021 at 11:42 am

  • Copy link

  Hello

  Could you please confirm, the site URL you need assistance with so we can assist you better?

  PS: To get the refund please refer to this Support page here: https://wordpress.com/support/refunds/#how-to-get-a-refund

  Note that After processing, refunds usually take about seven to ten business days to appear on your statement. For credit card refunds, it could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach you. Your financial institution is going to be able to tell you when to expect the refund and how it will be listed on your statement

  Regards:

• 

  staff-totoro · Staff · Nov 22, 2021 at 7:55 pm

  • Copy link

  Hi @muaprostore2021

  We are not able to help with WooCommerce.com refunds as this is the support forum for sites hosted on our WordPress.com managed hosting.

  The good news is that help is available here under your WooCommerce account.
  You can create a support ticket at the following link, and WooCommerce staff will be able to help: https://woocommerce.com/my-account/create-a-ticket

  Hope this helps point you in the right direction!