Refund amount is not credited

  • Unknown's avatar
    umangmistri · Member ·

    I cancelled a domain some time ago, and till now refund amount is not credited.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    We processed your refund on the very same day you made your purchase. Due to this, your credit card provider might have treated it as a reversal, which means that the original charges may have been simply removed.

    I recommend reaching out to your bank or credit card company to verify if this is the case for that charge.

    If you need any further assistance, please don’t hesitate to ask. We’re always here to help!

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