Refund and account closure

  • Unknown's avatar

    Hi, my wife and I recently changed our email so we cannot access our old WordPress account to close it as we cannot afford it at this time.
    Today,the auto pay charge came out of our bank and it caused it to go negative,please tell us how to cancel and get a refund.
    New email is (email visible only to moderators and staff)
    (email visible only to moderators and staff)
    Please respond asap,thank you.
    Robert and Lisa Wallace.
    [redacted] is our phone number.

  • Hi there,

    Your old email is not associated with a WordPress.com account. Please use the following tool to determine if the charges in your bank account are associated with our services:

    Why was I charged?

  • The topic ‘Refund and account closure’ is closed to new replies.