Refund and cancel

  • Unknown's avatar
    richardfrenetti · Member ·

    I forgot about my subscription please send me all documentation on your refund policy.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-oikake · Staff ·

    Hi,

    I don’t see any purchases made with the account you are contacting us from (richardfrenetti)

    In any case, here you can see how to cancel a refund a subscription:

    WP
    Refund a Purchase
    in WordPress.com Support
    3 min read
    WordPress.com is happy to issue refunds for purchases within our refund timeframes. You can cancel most purchases directly from Upgrades → Purchases in your WordPress.com dashboard. How to Get a Refund To refund a purchase: Click on your Profile icon at the top of your WordPress.com dashboard: On the left side, select the Purchases menu option: Select the purchase you

    Hope this helps!

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