Refund And Cancel Domain Name

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  echopool · Member · Mar 13, 2017 at 6:54 pm

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  I have removed my domain name and wish to cancel and refund it. I was looking for a wordpress.org and have registered with ipage with a different domain name. Can you please refund my card?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 13, 2017 at 6:58 pm

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  re: Refunds
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.

  re: Canceling upgrades and disabling auto renew
  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

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  gemmacevans · Member · Mar 14, 2017 at 9:38 am

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  Hi there,

  I’ve just refunded the remaining amount — you’ve now been refunded in full for your Personal plan.

  Refunds usually take about a week to process and show up on your statement. You can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  Come back to me if you have any questions.

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  echopool · Member · Mar 14, 2017 at 3:25 pm

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  Thank you for the quality customer service.

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  gemmacevans · Member · Mar 14, 2017 at 4:59 pm

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  You’re very welcome!