refund and cancel my purchased domain

  • Unknown's avatar

    i want refund and cancel my purchased domain. im so desperate with this new domain i just purchased already. i want to refund and cancel

    The blog I need help with is: (visible only to logged in users)

  • I can absolutely help you with that.

    Just to clarify, if you want to cancel your domain bumkeyk.net it can take up to several weeks for our domain registrar to release the domain, and it may not choose to do so. We can’t guarantee that your domain will ever be available to you again once canceled. If you have any intention of using bumkeyk.net again in the future, I suggest that you do not choose to cancel and instead point bumkeyk.net to your new webhost using these instructions:

    Change a Domain’s Name Servers

    Please confirm that you understand and want to cancel your domain. Once you have done so, I will cancel it and remove the upgrade from your account.

    Please let me know if you have further questions or if anything is unclear.

  • Unknown's avatar

    i don’t want to cancel it to be honest, but i’m so desperate about updating my domain’s name servers. i tried it but it always failed and it made me upset. i don’t know if i did it wrong because when i checked on whois, it said the domain name doesn’t exist.

    please help :'(

  • Have you been following the instructions here:

    Change a Domain’s Name Servers

  • Unknown's avatar

    yes i did. when i checked it on validate domain it says:
    – it looks like bumkeyk.net has expired.
    – It looks like the domain bumkeyk.net has not been registered.

  • So, for whatever reason, it appears that the domain was not registered successfully. We have a couple options here:

    1. I can refund your payment and you can register the domain elsewhere.

    2. We can get it straightened out and registered here. You can then use it at WordPRess.com or use the instructions I posted earlier to point to any other webhost you wish to use.

  • Unknown's avatar

    okay, lets get this straightened out and registered here at wordpress.com, i don’t want to move (again) to any other web host.

    please help me fix it. this account means a lot to me.

  • Unknown's avatar

    can you tell me how long it takes to fix it?

  • Okay, you should be able to register bumkeyk.net again. I have added $26 in credits to your WordPress.com account so you will not be charged for registration.

    To register a domain, simply log into your WordPress.com site’s dashboard, click on Store–>Domains, click “register a new domain name”, enter bumkeyk.net in the box and click the “go” button. Then just follow the instructions that appear to register your domain.

    Let me know if you have any trouble.

  • Unknown's avatar

    yay! its working now! Thank you so much for fixing it faster that i thought.
    thank you so much again! :)

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