Refund and Cancellation

  • Unknown's avatar
    imanaub · Member ·

    I was charged $420 and traced it back to this account. I was unaware that my account was set to auto-renew – without even a heads up that a charge was coming. Especially such a large one! I’ve used the contact form, but was only sent a receipt and want to cancel this account, as well as a refund for a service I don’t use.
    It’s a really big amount that’s been charged and can’t afford it. Please help!

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    We’re not able to discuss sensitive info such as your payment details here in this public forum, so I have closed this thread, and emailed you at the email address we have listed for your account.

    Please check your inbox for the message “WordPress.com support – about your recent charge”

    Thanks!

  • The topic ‘Refund and Cancellation’ is closed to new replies.